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Category: Whats Your Best Advice – Current Dilemma

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I Need More Time

Previous Issue’s Dilemma:
Help! I need more time!

Since it’s impossible to add another hour to the 24-hour day, I need an alternative. How can I find time to do all the things I need to complete at work? No doubt, many managers/supervisors deal with this challenge. How have you overcome the “I can’t get everything done” syndrome?

— Ed, Manager

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Am I too strict with our Internet policy?

Current Dilemma:
Am I too strict with our Internet policy?

At our company, most employees have Internet access at their workstations. Ordinarily, I don’t mind a few minutes of web browsing here and there for a break or even a little personal business. It’s the same as a quick water cooler conversation.

Yet as social media has grown and become a business necessity, more employees have started to hang out on these sites — and not always for work. Am I going overboard in wanting to control the amount of time employees spend online for personal surfing? How can I trust them to get the work done without curtailing this personal web browsing? Or does it really save productivity since they get the mental break they need?

— Nathan

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I Need More Time

Current Dilemma:
Help! I need more time!

Since it’s impossible to add another hour to the 24-hour day, I need an alternative. How can I find time to do all the things I need to complete at work? No doubt, many managers/supervisors deal with this challenge. How have you overcome the “I can’t get everything done” syndrome?

— Ed, Manager

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Burning on the Inside

Previous Dilemma:
Burning inside instead of burning bridges

After over five years of service, I recently “retired” from a company to manage my own business full-time. I gave the standard two-week notice and started preparing to help with the transition. The company cut my two weeks short, and my manager was disrespectful to me during the process.

Since then, I’ve been furious with the manager and the situation. I did the best I could to serve the company and was loyal and honest. Having never received closure, I’ve been careful because I don’t believe in burning bridges.

The company did nothing illegal, so this doesn’t call for a lawsuit. And I might need a good recommendation from my manager someday. I think some action will help me get over this, but what? Should I talk to the director or someone else? I’m still burning inside despite trying to forget about the company. Nothing works. How do you work past these nasty feelings?

— Gone, but not forgotten

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Burning on the Inside

Current Dilemma:
Burning inside instead of burning bridges

Since then, I’ve been furious with the manager and the situation. I did the best I could to serve the company and was loyal and honest. Having never received closure, I’ve been careful because I don’t believe in burning bridges.

The company did nothing illegal, so this doesn’t call for a lawsuit. And I might need a good recommendation from my manager someday. I think some action will help me get over this, but what? Should I talk to the director or someone else? I’m still burning inside despite trying to forget about the company. Nothing works. How do you work past these nasty feelings?

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Performance Review

Previous Dilemma:
How can I make a difference with my performance reviews?

In my 20 years in the workforce, it’s surprising that performance reviews haven’t made a difference for my staff. I’m trying to turn this around, so I’ve read up on how to make the most of performance reviews. Yet, I struggle with finding an effective process that benefits the employee, employer and manager.

Do you use the performance review tool or do you do your own thing? What’s the best way to do a constructive performance review that benefits both employees and management?

— Perplexed about performance

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Scaring Off Sales

Previous Dilemma:
Scaring off sales

My company hired me as its first marketing executive. I have a designer and a copywriter who have been here for years. We work together well.

My sales counterpart and I also got along GREAT at first, until I suggested interviewing the sales team to better understand how their customers might react to a social media initiative. Since then, she has found excuse after excuse for me not to speak with them, and our relationship is a bit strained. Is there a way to fix this relationship, or should I try another approach to reach sales?

— Flailing in sales

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Scaring off Sales

Scaring off sales

My company hired me as its first marketing executive. I have a designer and a copywriter that have been there for years. We work together well. My sales counterpart and I also got along GREAT at first, until I suggested interviewing the sales team to better understand how their customers might react to a social [...]

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Social Media is Everywhere!

Social Media is Everywhere!

Where do we start? I’m pushing my sales team to add social media to its repertoire. We started with Twitter and tried to train the sales staff; however, they aren’t taking it seriously. They continue to use the hard-sell approach.

Help!

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