No News Is Not Always Good News

Fighting Tarmac Syndrome
by Terry Starbucker - The Conference Board Review

Tarmac Syndrome is the feeling you get when you’re sitting on a plane in the middle of the runway and not knowing why. This feeling can happen in the workplace. Now being annoyed with the delay is a different thing. Knowing this, what makes you feel better about Tarmac Syndrome? Information. Good leaders communication as much as possible, even if it’s not new information. It reassures employees.

How does communicating no new news make a difference?

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