Six Ways to Respond Rather than React

Getting staff to think about choices and decisions
by Kevin Eikenberry – Leadership and Learning

Kevin Eikenberry explains the difference between responding and reacting and how it applies to leadership. “The difference is in preparation and thought,” he says. Understanding the difference and pursuing a responsive approach will help you and your time improve decision-making skills and make better choices.

How can you respond rather than react to employees?

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