How and when to intervene
by Amy Gallo – Harvard Business Review
My experience with collaboration has shown that it can turn a good work product into a great one. Bringing together multiple experiences and skills helps the team uncover something what one person alone could not. But personalities clash. Two people can be great workers yet can’t get along. This feature has great tips for managers on how and when to intervene, principles to remember and case studies.
How did you handle a conflict? What was the result?