Current Dilemma:
What are the best practices for tracking time?

We’re a busy professional services firm that needs to track billable and non-billable hours. Obviously, it’s not efficient for non-billable, salaried workers to enter data every few minutes. But it’s critical they keep accurate records of the time they work and the type of work they do. What are the best practices for tracking hours? Or should we leave employees to their own devices, even if they have to spend a lot of time recording hours?

— Department manager

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