Current Dilemma:
Am I too strict with our Internet policy?

At our company, most employees have Internet access at their workstations. Ordinarily, I don’t mind a few minutes of web browsing here and there for a break or even a little personal business. It’s the same as a quick water-cooler conversation.

Yet as the web has grown and become a business necessity, more employees hang out on sites such as Facebook and Twitter for company and personal communications. Am I going overboard in wanting to control the amount of time employees spend online for personal surfing? How can I trust them to get the work done without curtailing this personal web browsing? Or does it really save productivity since they get the mental break they need?

– Phil