Current Dilemma: How do I boost a lazy employee’s work ethic?

Since I have only six employees, just one who isn’t productive can create a problem. I hired Chris right out of college. He lacks commitment, shows up late, misses days and falls behind in his work. None of this fazes him; he thinks it’s OK. On top of that, he takes shortcuts and misses details, which creates more work for the rest of us.

I have trained him and showed him how his work affects our success. I pay a fair salary and have tried positive motivation. Nothing works.

He a nice guy, and I don’t want to give up on him, but his lack of work ethic affects my  ability to bring in new business. He doesn’t understand that a successful career happens through hard work and dedication. I could replace him, but I’d like to cash in on my investment in him. Do I need to get tough and intimidate him, even though that’s not my style or preference? Or do I have another option for helping him?

— Owner